Friday, April 1, 2011

Napkins, please?

I hate to complain, but it seems to me that every time I have wheeled through the drive-through window at McDonald's in the past six years I haven't gotten a single napkin in my bag.  Now, I understand that people forget things like napkins sometimes.  But not getting a napkin in my bag for such a long stretch of time seems a bit suspicious.  This makes me ponder.  Do McDonalds managers go to an in-service conference every year and attend sessions on how to stretch out supplies?  Can't you just see Ronald leading a session?  I think it would go like this:
Thanks for joining us today, everyone.  And thank you for wearing your name tags.  Ok, I have prepared a PowerPoint for you guys if you would just take a look at the screen.  First point: Napkins.  Folks, we all like to use napkins when we eat.  However, due to the fact that we have put napkins on the self-serve counter next to the drinks and people are grabbing WAY too many napkins while dining in, we have to discontinue giving out napkins to our drive-through customers.  You may be saying to yourself right now, "but, Ronald, won't people notice that we haven't given them napkins?"  The answer is simple my fellow employees and it is this: no.  People are taking the drive-through option for one reason- they are in a hurry.  Therefore, they will be in a hurry to get out from in front of that second window and will not open there bag until they drive off and stop to wait for traffic.  Then, they will notice that they will have no napkins.  The beautiful part: they will be in such a hurry that they won't even turn around to ask for napkins.  Not our problem!  Afterall, with all of the napkins that they grab from our self-serve counter, they should have a stock pile in their dash compartments.
I think I have this figured out.

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